Bet Mart's Terms & Conditions — Play with transparency

01 General Terms & Conditions

Bet mart (https://betmart.win) is an online gaming platform operated for users in Bangladesh. These Terms & Conditions form a legally binding agreement between bet mart and its users.

By using bet mart's services, you confirm that you are at least 18 years old, of sound mind, and that online gaming is legal in your country of residence. If any of these conditions are not met, you are not entitled to use bet mart.

Bet mart reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

02 Account Registration

To register on bet mart, you must provide accurate and complete information. Accounts created with false details may be cancelled at any time and balances may be forfeited.

• Each individual may only A can open an account.
• During registration, you must provide your real name, date of birth, and mobile number.
• Keep your account password strong and do not share it with anyone.
• Multiple accounts cannot be created using the same mobile number.
• If a family member uses a separate account on the same device, you must inform bet mart in advance.
• Transferring or selling your account to a third party is strictly prohibited.

After registration, bet mart may verify your identity (KYC). KYC must be completed before your first withdrawal. You may be required to submit a copy of your National ID, passport, or driving license.

03 Deposits & Payments

Bet mart currently accepts deposits via bKash, Nagad, Rocket, and USDT. Minimum deposit amounts and limits can be found on the payments page.

• Only deposit from a payment account registered in your own name.
• Funds sent from third-party accounts will not be accepted and will be returned.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Keep your deposit receipt — it serves as proof if any issues arise.
• Bet mart does not charge any deposit fees, though your payment provider may apply their own charges.

04 Withdrawal Policy

Withdrawing from bet mart is straightforward and fast, though certain conditions apply. bet mart wants to make sure your hard-earned winnings reach you safely.

• KYC verification must be completed before making a withdrawal.
• Withdrawals can only be made to an account registered in your own name.
• The minimum withdrawal amount is BDT 500 (subject to change).
• Wagering requirements must be met before withdrawing winnings from a bonus.
• Bet mart may temporarily suspend withdrawals if suspicious activity is detected.
• Processing typically takes 15–30 minutes; in some cases it may take up to 24 hours.

If you experience any issues with a withdrawal Withdrawal Page or contact support.

05 Bonuses & Offers

Bet mart offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, referral bonuses, and more. Each bonus has its own terms, so make sure you read them before claiming.

• The wagering requirement for each bonus is stated separately.
• Multiple bonuses cannot be used simultaneously unless specifically permitted.
• Bonuses have an expiry date — they will be automatically cancelled once they expire.
• Accounts found to be abusing or manipulating bonuses will be closed.
• To qualify for a referral bonus, the referred friend must make a genuine deposit.
• Bet mart may modify or cancel its bonus program at any time.

06 Gaming Rules

All players on bet mart are required to follow certain rules while playing. These rules apply equally to everyone.

• All game outcomes are determined by RNG — neither bet mart nor any third party can influence the results.
• If a game is interrupted due to a technical error, bet mart reserves the right to void that round.
• In the event of an internet disconnection, bet mart's server logs serve as the definitive record for any bets in progress.
• Winnings may be forfeited if game rules are violated.
• The dealer's decision is final in Live Casino games.

If you encounter a technical issue in any game, contact bet mart support right away. Including a screenshot and the time of the issue will help us resolve it faster.

07 Prohibited Activities

The following activities are strictly prohibited on bet mart. Violations will result in permanent account closure and balance forfeiture.

• Creating multiple accounts or using someone else's account.
• Using bots, scripts, or automated software to play games.
• Using bet mart for money laundering purposes.
• Manipulating or abusing the bonus system.
• Intentionally exploiting platform vulnerabilities or bugs.
• Harassing or disrespecting other players.
• Impersonating bet mart staff or committing fraud in the name of the platform.

08 Account Closure & Suspension

Bet mart may close or suspend any account without notice in the following circumstances:

• If evidence of Terms & Conditions violations is found.
• If the information provided is false or incomplete.
• If KYC verification has not been completed.
• If an account has been inactive for an extended period (more than 12 months).
• If required by a court order or government directive.

To close your account, contact our support team. A Self-Exclusion option is also available — Responsible Play See the page for full details.

09 Responsible Gaming

Bet mart firmly believes in responsible gaming. We want you to enjoy gaming as entertainment, not let it become an addiction.

• You can set your own deposit and betting limits at any time.
• You can request a cooling-off period or a temporary break at any time.
• Bet mart actively provides support if signs of gaming addiction appear.
• Bet mart takes strict measures to prevent underage gambling.

10 Changes to Terms & Contact

Bet mart may update these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of bet mart after any changes take effect constitutes acceptance of the updated terms. We recommend checking this page regularly.

For any questions about our Terms & Conditions, please reach out to our support team. We are always ready to help.