Responsible Gaming

On bet mart Responsible Gaming —
Keep it fun, keep it in control

Gaming is about more than winning — it's entertainment. bet mart wants you to always play with enjoyment and within your limits. Responsible gaming is the best kind of gaming.

18+ Only Session Time Limits Budget Control Self-Exclusion Feature

How bet mart ensures responsible gaming

To ensure gaming never becomes a burden, bet mart has multiple safeguards in place.

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Setting a Deposit Limit

You can set your own daily, weekly, or monthly deposit limits. Once a limit is set, increasing it won't be easy — that's by design, to keep you protected.

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Session Time Limit

Decide how long you want to play before you start. bet mart will alert you after the set time so you can take a break.

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Cooling-Off Period

If you're feeling overwhelmed or the pressure of losses is getting too much, take a gaming break of anywhere from 24 hours to 6 weeks. Your account will be locked automatically during this time.

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Self-Exclusion Feature

If you feel gaming is becoming an addiction, you can self-exclude for anywhere from 6 months to 5 years. Making this decision isn't weakness — it takes real courage.

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Gaming History Tracking

View a detailed record of your bets, wins, losses, and time spent. Understanding your gaming patterns makes it easier to stay in control.

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Support & Assistance

The bet mart support team is available 24/7 for any questions about responsible gaming. Never hesitate to reach out and talk about what you're going through.

What is responsible gaming and why does it matter?

Responsible Gaming means enjoying gaming as entertainment while maintaining full control over your time, money, and emotions. At bet mart, we believe gaming is truly enjoyable only when players engage with it mindfully.

Online gaming is a legitimate form of entertainment, but a lack of awareness can sometimes let it have a negative impact on your life. At bet mart, we have a range of safeguards in place for every user to help prevent that from happening. You can learn all about them on this page.

Remember — gaming should never be a source of income or a way to pay off debt. The core principle of responsible gaming at bet mart is: only bet what you can afford to lose, and always play for fun — not under pressure.

Core Principle: Responsible gaming on bet mart means betting within your limits, keeping a clear head, and taking breaks when you need them. These three habits will keep your gaming experience positive every time.

Recognising the Signs of Problem Gaming

Gaming addiction often develops gradually. Be alert if you notice any of the following signs in yourself or someone you care about:

Green — NormalPlaying occasionally, within a set budget, and being able to walk away after a loss.
Yellow — Caution AdvisedRepeatedly playing to recover losses, conflicts with family over gaming, and going beyond your budget.
Red — Immediate Help NeededSkipping sleep or meals to play, borrowing money to bet, feeling restless without gaming, lying to obtain funds.

Keep in Mind: If you notice any red flags in yourself, contact bet mart support and use the self-exclusion feature. It's not a weakness — it's the smart call.

How to set limits on bet mart

Setting your own limits on bet mart is quick and straightforward. Just follow a few simple steps to stay in control of your gaming:

1
Log in to your account

Log in to your bet mart account and click the profile icon in the top right corner.

2
Go to "Responsible Gaming" Settings

Select the "Responsible Gaming" option from the profile menu.

3
Set a deposit or session limit

Enter your daily, weekly, or monthly deposit limits and decide how much time you want to spend playing each session.

4
Confirm & Save

Once confirmed, changes take effect within 24 hours. Decreasing a limit is immediate — but increasing one requires a 72-hour waiting period.

5
Reach Out to Support When You Need It

If you run into any issues with your settings or want to self-exclude, contact bet mart directly via live chat.

Best Practices for Responsible Gaming

Follow these tips to practice responsible gaming on bet mart — practical advice drawn from real experience:

  • Play for Entertainment Only: Gaming should be a way to unwind, not your primary source of income.
  • Set a budget in advance: Decide how much you are willing to bet before you start playing. Once you reach that limit, stop.
  • Stick to Your Time Limits: Decide how long you'll play each day. Set an alarm — when it goes off, take a break.
  • Don't Chase Your Losses: The urge to play "just a little more" to win back what you've lost is the most dangerous trap. Call it a day instead.
  • Don't play when you're tired or stressed: Judgment is impaired in this state, which can lead to harmful decisions.
  • Don't Play While Drinking: Gaming while intoxicated impairs your ability to make sound decisions.
  • Let Family & Friends Know: Letting people close to you know that you enjoy gaming helps create a natural layer of social accountability.
  • Review your gaming history regularly: bet mart keeps a full record of all your activity. Check it at least once a month.

Minor Protection

Bet mart strictly prohibits anyone under 18 from accessing its gaming services. Our measures to protect minors include:

  • Age verification is mandatory at registration.
  • A national ID card or birth certificate is required during the KYC process.
  • Document verification may be carried out at any time if there is cause for suspicion.
  • Any account found to belong to a minor will be immediately closed and funds returned.

A note for parents: If you suspect your child is using bet mart, contact our support team immediately. You should also consider installing parental control software on your device — such as Net Nanny or Qustodio.

Ask Yourself

If most of your answers to the questions below are "Yes", it may be time to seek help:

Do you keep playing to try to win back money you've lost?
Yes No
Do you feel angry or uncomfortable when asked to stop gaming?
Yes No
Is gaming affecting your family life or work?
Yes No
Have you ever borrowed money to keep playing beyond your budget?
Yes No

1 or More "Yes" Answers? Contact bet mart support or use the self-exclusion feature.

Protection Tools
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Deposit Limit

Set your daily/weekly/monthly limits.

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Session Timer

You will receive automatic alerts after a set period of time.

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Cooling-Off

Take a break lasting anywhere from 1 day to 6 weeks.

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Self-Exclusion

Keep your account closed for anywhere from 6 months to 5 years.

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Gaming History

View a full record of all your bets and time spent.

The Key Things to Remember
  • ✓ Gaming is entertainment, not income
  • ✓ A Loss Is Not the End of the World
  • ✓ Sticking to Your Budget Is Smart Gaming
  • ✓ Taking a Break Is Not a Weakness
  • ✓ Asking for Help Takes Courage

Responsible Gaming FAQs

After logging in, go to your profile settings and look for the "Responsible Gaming" option. From there you can set deposit limits, session timers, cooling-off periods, and self-exclusion. If you need help, reach out via live chat.

Yes. Any remaining balance in your account can be withdrawn during your self-exclusion period. However, no new deposits or bets will be allowed while the self-exclusion is active.

A cooling-off period is a short-term break (1 day to 6 weeks) to clear your head. Self-exclusion is a long-term break (6 months to 5 years) for when you want to stop gaming entirely. A self-exclusion cannot be cancelled before the period ends.

Reducing your deposit limit takes effect immediately. However, when you request to increase your limit, bet mart applies a waiting period of up to 72 hours — this delay is intentional, giving you time to think the decision through carefully.

For mental health support in Bangladesh, you can reach out to the National Institute of Mental Health (NIMH), psychiatric clinics, and counselling centres across Dhaka. The bet mart support team is also ready to point you in the right direction.

No. bet mart strictly prohibits gaming access to anyone under 18. Age verification is mandatory at registration. Any account found to belong to a minor will be closed immediately.

The golden rules of responsible gaming

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Stay on Track

Never lose sight of this: gaming is purely for entertainment.

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Stay informed

Take time to understand the rules and odds of the games you play — don't bet blindly.

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Stay Balanced

Keep gaming balanced with your family, work, and social life.

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Talk to someone

If you're struggling, talk openly with family or reach out to support.

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Play with enjoyment, play with responsibility

Join bet mart and enjoy a safe gaming experience. Use our protection tools and always stay within your limits.

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